1. All items must be returned with the original cash register receipt.
2. Books & Materials will only be accepted for refund in the exact condition as when purchased! Shrink wrapped, unopened, unmarked, unsoiled, and undamaged! No refunds will be given for trade & reference books or study aids.
3. Refunds will only be given within 2 weeks from the first day of class. Summer semester refunds will be given within one week of purchase.

During finals of each semester the Bookstore sponsors a Book Buy Back. Prices for books purchased for the buy back company are determined by supply and demand. Prices for the majority of books purchased by the Bookstore for resale are set at 40% of original price.

Individual instructors, department chairs, directors, or coordinators are responsible for selecting texts for all courses. The Bookstore is not involved in the selection process.

The Bookstore does its best to keep the cost of books as affordable as possible for our students. However, the publishers determine the prices, and the instructors select the texts. Suggestions are made to instructors when a less expensive version of a title is available. We also purchase as many used books as needed and are available from students and used book companies.

All used books are sold at 75% of the new price. A $100 book would sell for $75. The greatest savings would be realized by purchasing a used book at 75% and selling it back to the Bookstore at 40%.

For example:

New Textbook	Used Textbook
Price: $100	Price: $75
Buy back: $40	Buy back: $40
Actual cost: $60	Actual cost: $35

There are two main reasons for this, although there may be others as well. First, publishers have begun to package books with additional supplementary materials. In many cases the publisher does not give the choice to purchase the book alone, so it therefore has a different ISBN. Sometimes instructors arrange a special package with a publisher which would also have a different ISBN. Second, custom books have become popular because they cost less. These books would only be available from the Bookstore.

There are several reasons that this may occur.

1. An instructor may have students purchase a book that is being used for another section without submitting a requisition for that book.
2. The course was overenrolled.
3. Last minute change of instructor.
4. The text is temporarily out-of-stock at the publishers warehouse.
5. A faculty member changed their mind or did not order until the last minute.
6. Misinformation on your registration form, incorrect course or section number.
7. Clerical error by Bookstore personnel or in the ordering process.

Buy backs are held in the Bookstore during finals of every semester. We also sponsor buy backs at the beginning of each semester outside the Bookstore. We suggest you come during finals as the Bookstore pays more for used books. For dates and times see our "Store Hours" page.

During finals the Bookstore calculates most prices at 40% of the new retail price for books that have been readopted and stock is needed. Otherwise the buy back company determines their price based on supply and demand. In some instances if a new edition is going to be or has been printed, if all of the components of a package are not returned, or if pages are filled in or torn out the books may have no value.

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