Medical Office Management Program

A medical office manager is a health care professional with administrative and clinical knowledge, skills in business, clinical management and is responsible for the operations of a medical practice.

The medical office management course of study requires the completion of a Medical Assistant program. In addition to the clinical and administrative skills acquired through the Medical Assistant program, students will acquire professional and business skills through courses that incorporate current technology for managing a medical office.

Course work is focused on (1) administrative and clinical skills of the medical assistant, (2) management skills for the medical office, and (3) fulfillment of core curriculum requirements to provide the student with the broad base of knowledge necessary to succeed in the work environment. The program leads to an Associate of Science degree in Medical Office Management.

Program Outcomes

Upon successful completion of all program requirements, graduates will be able to:

1. Perform and supervise the performance of vital signs, exam room preparation, patient data collection, simple dressing changes, lab tests, phlebotomy, medication administration and EKG’s.

2. Carry out and manage front office duties such as reception, transcription, insurance monitoring, record maintenance and bookkeeping.

3. Communicate effectively with clients and personnel using appropriate knowledge of psychology.

4. Demonstrate appropriate interpersonal communication skills using both the written and spoken word.

5. Assist the physician with patient teaching related to pharmacology, anatomy and physiology, and nutrition.

6. Demonstrate a thorough understanding of the legal and ethical standards and dilemmas facing the medical profession.

7. Bring all groups of personnel together to reach the goal of quality patient care.

Employment Opportunities

After completion of the Medical Office Management program graduates will be positioned to gain entry-level employment in the healthcare management field. Graduates can work in medical offices, clinics, long-term care facilities, or health care-related organizations.

Program Expenses

Tuition is very affordable.

Financial Aid & Scholarships

Financial aid and scholarships are available to medical assistant students. Applications are available through the NCC Financial Aid office.

Admission Requirements

Completion of:

BOT 111 Keyboarding for Information Processing I

Completion of Math 094 Introductory Algebra

Eligible for ENG 101 Composition

Admission to the Medical Office Management Program is based on completion of admission requirements. To insure your space in the program, please call for an appointment the Nursing & Allied Health Counselor at (203) 857-7086 or Program Coordinator at (203) 857-6852. Bring the completed NCC college application and a copy of your transcript(s) if you attended college previously.

Medical Office Management Curriculum Plan

Program of Study

Freshman Courses Credits
Fall Semester:  
ENG 101 Composition 3
PSY 111 General Psychology 3
BOT 180 Medical Terminology 3
MED 245 Clinical Lab Procedures I 4
BOT 287 Foundations/Management of Medical Insurance 3
  16
Spring Semester  
ENG 102 Literature and Composition 3
MED 246 Clinical Lab Procedures II 5
BOT 288 Computer Applications for Medical Offices 3
BBG 101 Introduction to Business 3
Liberal Arts Elective (SOC* or ANT) 3
  17
Summer Session  
MED 296 Co-op Work Experience 3
   
Sophomore Courses  
Fall Semester:  
PHL 112 Medical Ethics 3
CSA 105 Introduction to Software Applications
or
BBG 114 Business Applications Software
3
BMG 202 Principles of Management 3
BMG 210 Organizational Behavior 3
MAT 136 or higher (MAT 121 recommended) 3-4
  15-16
Spring Semester  
BMG 220 Human Resources Management 3
ACC 113 Principles of Financial Accounting 3
STA 203 Speech Communication 3
Science Elective* 3
Humanities Elective* 3-4
  15-16

*One of these must be an Interdisciplinary course. 67-69

Course Descriptions

BBG 101 Introduction to Business

Prerequisite: eligibility for ENG 084

3 semester hours

formerly BU 110 Introduction to Business

As a platform for other business courses, this introductory course places business in perspective by surveying it in a contemporary manner and by offering students a solid foundation in the various disciplines of business. It provides a conceptual understanding of our capitalistic society, accounting management, human resources, marketing, finance and controls.

PHL 112 Medical Ethics

Prerequisite: ENG 101; PHL 111 recommended

3 semester hours

formerly PL 208 Medical Ethics

This course explores, through lecture and Socratic dialogue, the philosophical and moral dimensions of current and future health care issues. It seeks to clarify the basic assumptions and practical implications involved in the study of medical ethics. Topics will include the practitioner-patient relationship, abortion, confidentiality, treatment and informed consent, experimentation and use of human subjects, withdrawal of lifesaving treatment as well as the allocation of scarce resources.

CSA 105 Introduction to Software Applications

Corequisite: ENG 084 or ESL 192 ; or

Prerequisite: Eligibility for ENG 101

3 semester hours

formerly CMP103 Using Microcomputers and Application Software

A hands-on course, taught in a computer laboratory, provides an introduction to IBM-compatible microcomputers, basic understanding of Windows and Internet, and in-depth coverage of popular word processing, spreadsheet, and presentation tools. The course assumes no prior computing experience and is open to all students at the college except those majoring in computers. Emphasis in this course is on developing practical applications for personal productivity. The specific software used in this course may change from semester to semester based on industry demand. In addition to supervised classroom exercises, weekly computer projects are required. A student who takes CSC*103, CSA*105, or BBG 114 can apply credits from only one of these courses toward graduation.

BBG 114 Business Applications Software

4 semester hours

formerly BU 115 Business Applications Software

A hands-on course which provides an in-depth study and coverage of business applications software providing practical experience with spreadsheet, word processing, presentation, database, and other current packages. Emphasis in this course will focus on using the microcomputer as a business tool. Supervised exercises or individual and group assignments are required. A student who takes CSC 103 , CSA 105 , and BBG 114 can apply credits from only one of these courses toward graduation.

BMG 202 Principles of Management

Prerequisite: eligibility for ENG 084

3 semester hours

formerly BU 112 Principles of Management

Focusing on management theory and science and how they apply to managerial practices, this course provides a comprehensive review of the management decision-making process and how it centers around the various functions of management. Case analyses help students to understand how to consider using different approaches to solve management issues.

BMG 210 Organizational Behavior

Prerequisite: BMG 202

3 semester hours

formerly BU 211 Organizational Behavior

This course presents an understanding of the structure and dynamics of the business organization. It outlines the behavior relationships of the individual, the group, and the organizational system. The course focuses on how those interrelationships affect, contribute to, and form a culture, and how that culture lends itself to performance and effectiveness of the enterprise.

ACC 113 Principles of Financial Accounting

Prerequisites: Eligibility for MAT 136 and ENG 101 or ESL 152

3 semester hours

formerly AC 111 Financial Accounting

Financial accounting theory and practice are oriented toward the corporate form of business organization. Accounting and business transactions are analyzed, recorded and summarized for the preparation of general purpose financial statements. Students not only learn the accounting process but also the use of accounting information as a basis for decision making and gain an understanding of accounting as the language of business