Medical Office Management

A medical office manager is a health care professional with administrative and clinical knowledge, skills in business, clinical management and is responsible for the operations of a medical practice.

Students in the medical office management course of study have the option of completing a certificate from the Medical Assistant or the Health Office Information Specialist program. In addition to the clinical and/or administrative skills acquired through their certificate program, students will acquire professional and business skills through courses that incorporate current technology for managing a medical office.

Course work is focused on (1) clinical and/or administrative and skills, (2) management skills for the medical office, and (3) fulfillment of core curriculum requirements to provide the student with the broad base of knowledge necessary to succeed in the work environment. The program leads to an Associate of Science degree in Medical Office Management.

Program Outcomes

Upon successful completion of all program requirements, graduates will be able to:

• 1. Manage front office duties such as reception, insurance monitoring, record maintenance and bookkeeping.
• 2. Understand and use the medical terminology required in medical correspondence, preparing forms, documents, and transcribed material.
• 3. Possess appropriate skills in the following software applications: operating system, word processing, spreadsheet and other software appropriate for the office environment.
• 4. Demonstrate proficiency in the use of ICD-9, CPT-4 coding and computerized billing in entering and/or processing medical insurance claims.
• 5. Perform and supervise the performance of vital signs, exam room preparation, patient data collection, simple dressing changes, lab tests, phlebotomy, medication administration and EKGs.
• 6. Communicate effectively with clients and personnel using appropriate knowledge of psychology.
• 7. Demonstrate appropriate interpersonal communication skills using both the written and spoken word.
• 8. Demonstrate a thorough understanding of the legal and ethical standards and dilemmas facing the medical profession.
• 9. Bring all groups of personnel together to reach the goal of quality patient care.

Employment Opportunities

After completion of the Medical Office Management program graduates will be positioned to gain entry-level employment in the healthcare management field. Graduates can work in medical offices, clinics, long-term care facilities, or health care-related organizations.

Program Expenses

Tuition is very affordable.

Financial Aid & Scholarships

Financial aid and scholarships are available to medical assistant students. Applications are available through the NCC Financial Aid office.

Admission Requirements

Completion of:

• BOT 111 Keyboarding for Information Processing I
• Completion of Math 094 Introductory Algebra
• Eligible for ENG 101 Composition

Admission to the Medical Office Management Program is based on completion of admission requirements. To insure your space in the program, please call for an appointment the Program Coordinator at (203) 857- 6852 or Nursing & Allied Health Counselor at (203) 857-7086. Bring the completed NCC college application and a copy of your transcript(s) if you attended college previously.