Community Purpose
Business Department
Norwalk Community College

 

Business Department

Business Technology

 

 Health Office Information Specialist
Certificate Program

This one-year Health Office Information Specialist Certificate Program is designed to provide students with a comprehensive preparation of office procedures within an allied health environment. This certificate program offers students training in clerical duties such as filing, word processing/spreadsheet functions, billing procedures, appointment scheduling and telephone etiquette. Students are also expected to become familiar with medical terminology, insurance, CPT and diagnostic coding and the transcribing of medical documents.

The Health Office Information Specialist Certificate Program prepares students for office support positions in the allied health and medical fields such as physicians’ offices, hospitals, health care facilities or health insurance agencies.

During the spring semester students are placed in doctors’ offices, hospitals, health care or health-related insurance agencies.
 

Below is a list of courses required for this certificate or degree program. To print out a checklist of these courses to keep for future reference, click on the year you began your studies at NCC.

For example, if you are a new student, select 2005-2006. However, if you started your studies within this program in previous years, click on the appropriate year since requirements might have changed.

Note: You are only responsible for those course requirements in place at the time you started your studies.

Download Check Sheets:
 2000-01 BOT Health Cert
2002-03 BOT Health Cert
2003-04 BOT Health Cert
2004-05 BOT Health Cert
2005-06 BOT Health Cert




Required Courses 

ENG 101         Composition                                                     3
BOT 111         Keyboarding for Information
                        Processing I                                                      3
BOT 112         Keyboarding for Information
                        Processing II                                                    3
BOT 161         Business Practices & Technology*                    3
BOT 264         Word for Business                                            3
BOT 265         Excel for Business                                             3
BOT 180         Medical Terminology                                        3
BOT 287         Foundations/Management of Medical
                        Insurance                                                          3
BOT 288         Computer Applications for Medical
                        Offices                                                             3
                                                                                     Total  30



Program Outcomes
1. Read, understand and prepare standard types of medical communications.
2. Understand and use the medical terminology required in speed dictation of medical correspondence, preparing forms, documents, and transcribed material.
3. Employ appropriate medical office procedures.
4. Understand and perform office accounting tasks.
5. Possess appropriate skills in the following software applications: operating system, word processing, spreadsheet and other software appropriate for the office environment.
6. Demonstrate proficiency in the use of ICD-9, CPT coding and computerized billing in entering and/or processing medical insurance claims.
7. Demonstrate speed and accuracy in keyboarding skills.
8. Understand the importance of confidentiality in dealing with medical insurance issues.
9. Have gained appropriate cooperative education experience in the field.